Thank you for your patience.
Our job is to deliver safe, reliable, and affordable electric service to our customers across eastern Kentucky. It is what our customers expect, and it is our purpose.
We're continually working to keep your electricity costs as low as possible. We work hard to make our processes more efficient to reduce our operational costs and to provide new programs to improve our interactions with you.
The rates you pay are reviewed and approved by the Kentucky Public Service Commission. Kentucky Power provides Internet access to its state jurisdictional tariff documents for the convenience of its customers. Kentucky Power makes no warranty that a particular tariff/schedule chosen by a customer is available to or suitable for that customer. Customers are encouraged to contact Kentucky Power directly to ensure the applicability of a desired tariff/schedule for their service requirements.
Administrative regulations of the Kentucky Public Service Commission
Kentucky Power tariff
Kentucky customer bill of rights
Understanding My Bill
Please use the bill calculation spreadsheet to better understand the charges that make up your bill.
Kentucky Power is focused on bringing economic development opportunities to eastern Kentucky and supporting the communities and customers we serve. We offer several ways to help customers lower their bills and use less energy - because you pay only for the electricity you use.
Customers can enroll in an Average Monthly Payment plan (AMP) that spreads the cost of your heating and cooling over an entire year, helping to balance your electric bills and making it easier for you to budget. We also offer extended payment arrangements and payment assistance programs. If you are struggling to pay your bill, please call us at 1.800.572.1113 so that we can help.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.572.1113.
Please login to manage your account.