Pay By Phone

Kentucky Power partners with BillMatrix for immediate payments by phone.
Call BillMatrix toll-free at 1-800-611-0964 to make a payment.

• Pay by credit, debit, some ATM cards or e-check
• You'll need your account number. Login to get it.

• Payments made after 4:00 p.m. ET, on a weekend, or on a holiday will post on the next Kentucky Power business day
• A fee charged by our partner BillMatrix may apply More details BillMatrix payments

  The service fee of $1.85 will be charged for a residential account and a fee of 2.95% will be charged for any non residential accounts by the service provider, BillMatrix. Non residential accounts can also pay via e-Check free of charge. While you will be paying your account with Kentucky Power, the full amount of the fee is passed to BillMatrix as the provider of this service. If you have any questions or problems with your payment, please contact BillMatrix at 1-800-611-0964.

  You will receive a confirmation code as proof of payment. Kentucky Power will be immediately notified of your payment through an electronic memo posting to your electric account. Payments received prior to 4:00 p.m. EST will be posted to your account that evening. Those made after 4:00 p.m. EST, on a weekend, or on a holiday will post on the next Kentucky Power business day. Posting schedules may vary on holidays.

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Other Ways To Pay

• Make immediate one-time payment
• Paperless Billing customers pay here
• See all payment options