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Service Requests



Stop Service Turn off electricity or remove your account at a location.

Remove temporary service

Remove service equipment



Request a Letter of Credit If you need a credit reference, we can send one based on your history with us.

Meter Reading Schedule See when we'll stop by to read your meter.

Outdoor Lighting See what types of outdoor lights are available and how to add them to your property.

Third Party Authorization

Business account holders can give third parties authorization to access their energy usage information.

Third-party authorization for businesses

Discover our commitment to you

Get answers to questions about your electric service, including your rights and responsibilities as a customer in the Kentucky Power Handbook.

Kentucky Power Customer Handbook

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