ASHLAND, Ky., Dec. 21, 2020 – Kentucky Power’s THAW program – Temporary Heating Assistance in Winter – will start taking applications in January. The program runs through April and applications will be accepted at local community action agencies.
Approved participants will receive up to $175 per program year. Applications are accepted on a first come, first served basis and until funds are depleted.
While this program is not income based, there are eligibility requirements such as the applicant’s ability prove a financial hardship, must be an active customer with bill in their name or spouses and not also receiving assistance from the HEART program, Kentucky Power’s other winter assistance program.
Customers seeking assistance should contact their local community action agency to apply. Community Action of Kentucky agencies are:
- Big Sandy Area Community Action Program. Counties: Floyd, Johnson, Magoffin, Martin and Pike. http://bsacap.org. 606-789-3641.
- Gateway Community Action Agency. Counties: Morgan and Rowan. http://gatewaycaa.org. 1-800-927-1833.
- LKLP Community Action Council. Counties: Knott, Leslie, Letcher and Perry. http://www.lklp.org.
- 1-800-401-4287.
- Middle Kentucky Community Action Partnership. Counties: Breathitt and Owsley. http://www.mkcap.org. 606-666-2452.
- Northeast Kentucky Community Action Agency. Counties: Boyd, Carter, Elliott, Lawrence and Greenup. http://nkcaa.net. 1-800-817-4443.
Kentucky Power customers are also urged to contact the 24 hour customer solutions center if they are having difficulty paying at 1-800-572-1113.
Kentucky Power, with headquarters in Ashland, provides electric service to about 165,000 customers in 20 eastern Kentucky counties. Kentucky Power is an operating company in the AEP system, based in Columbus, Ohio. AEP’s more than 17,000 employees operate the nation’s largest electricity transmission system and more than 219,000 miles of distribution lines to deliver safe, reliable power to nearly 5.4 million regulated customers in 11 states. AEP also is one of the nation’s largest electricity producers with approximately 32,000 megawatts of diverse generating capacity, including 4,300 megawatts of renewable energy.